At American Standard, we provide the style and performance that fit perfecting into life, wherever that may be. Innovation never stops, ingenuity never ceases, history never dates itself, and needs never go unmet.
Most of our products have a delivery fee included into the price.
Depending on the brand, model and dimension the delivery price can be different. For more clear information you can call our store representative.
You will usually get your purchased item in 5 -14 days from the time it was shipped by one of our partner carriers – depending on the state and distance. Before shipping the tracking company will call the client and arrange the most comfortable time and date for the delivery.
All Orders Are Shipped Same Day or within 5 to 14 Business Days (UPS or Ground Service). Special orders may take up to two weeks to deliver.
Refund, Returns, Inspections, and Cancellation Policies: To return an item, please fill out contact our customer service by phone at 718-412-3675 emailail firstname.lastname@example.org.
We hope that your order arrives safely and satisfied with your purchase. However, please remember that when the order arrives it is your responsibility to ensure that the product has not been damaged during shipping.
Our Customer Service will assist you with return shipping instructions. In order to return a product, you will have to call us at 718-412-3675 emailail us at email@example.com stating that you agree to the applicable restocking fee per the schedule above. Credits are normally issued within 15 business days from when we have received the product back. All refunds will be credited the full amount less the restocking fee and freight. When a replacement item is being sent out, we will only send it out once we have received the return and it has been inspected. If you would like to check on the status of your return please contact us.
Monday - Friday 10:00 am to 6:00 pm, (EST)